Desktop and Server Health Monitoring, Maintenance, and IT Support
We first start our IT support services by reviewing your current network and technology.
From there we'll put together a plan for on-going proactive maintenance that best suits your business. The plan will include daily health checks on key areas such as Backup, anti-virus, and disk space. Monitoring also includes any critical applications or services on the server.
We've identified, through experience, key areas that are critical to keeping a business network running. This can vary between industries based on the way IT is used in a business. Onix IT understands this and provides plans that will fit any business.
Fast, Competent, Friendly phone, email or on-site IT support
When you call, first we will quickly identify the problem and let you know what it'll take to get fixed. Then, in most cases, we'll resolve the problem with our remote support tools. This eliminates travel time and provides for the fastest response possible.
In addition, technicians will take ownership of your support requests and work with 3rd-party vendors to resolve any issues that may arise.
Project planning, Implementation & Integration
Clients will receive expertly designed technology solutions which are installed with the least impact on downtime.
Onix IT technicians understand the importance of system uptime and availability. To accomplish this, we first prepare everything we can off-site and behind the scene to limit system downtime. Next, techs. implement your solution, then check to make sure everything is functioning to your requirements before they leave.
Windows Server, Desktop and Network Administration
Our Microsoft Certified IT Professionals are competent with the latest versions of Windows and also have years of experience with any and all types of network devices.